Microsoft Designer Bluetooth Keyboard and Mouse Combo

Do you offer shipping to my country?

We deliver to all countries within Europe (Albania, Andorra, Armenia, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom) and to many other locations worldwide.

How much will delivery to my location cost?

We offer international shipping with package tracking at affordable rates. Please use the country selection menu above to see the exact shipping cost for your location.

How long will it take to receive my order?

Items are dispatched within 24 hours of payment (weekends and holidays excluded; orders received during these times are dispatched the next working day). Delivery within Europe usually takes 4 to 8 days, and a few days longer for other international locations. The country selection menu above provides an approximate delivery time for your location.

Are there any additional fees or import taxes I will need to pay?

If you are located within the European Union (European Economic Area – EEA), there are no additional fees or taxes. For locations outside the EU/EEA, import taxes may apply and must be paid to Customs upon arrival. Please refer to our delivery policy for more details.

Is my payment information secure, and where is it processed?

To ensure the highest level of security and convenience for our customers, we have partnered with PayPal to process all payments. Your financial details are never stored or processed on our website. Please see our payment policies for more information.

I’m not sure if this is the item I need or if it will fit.

You’re welcome to contact us. We’ll be happy to assist you and help ensure you get the item that’s right for you.

Is this a genuine product or a copy/counterfeit?

All the products we sell are genuine, sourced from major retailers and distributors within Europe.

Is this product brand new and unused?

All products listed as new are brand new, unused, and come in their original retail packaging (where applicable). If the original packaging is damaged or missing, this will be clearly stated in the product description, and the price will be adjusted accordingly.

Are the photos on your website of the actual item I will receive?

For most brand-new products, we use official photos provided by the manufacturer or distributor. Before publishing, we ensure each photo accurately represents the product we sell. For products where official photos are unavailable or low quality, we photograph the items ourselves.

What happens if I change my mind after making a purchase?

If you change your mind before the item is shipped, you will receive a full refund with no questions asked. If you change your mind after the item has shipped, you may return it within 30 days of receipt (return shipping is at the customer’s expense) to receive a refund. Please see our returns policy for details.

What if the item does not match the description or has an undisclosed defect?

If the item is not as described or has a hidden fault, you can return it. Once we inspect the item, we will issue a full refund, including the return shipping cost, provided the product was not damaged due to misuse or improper handling. Please see our returns policy for full details.

Do you offer a warranty on your products?

Besides the manufacturer's warranty (where applicable), we offer a 180-day warranty on all purchases, unless a no-warranty policy is explicitly stated in the product description. Please refer to our warranty policy for more information.