Issue
- – UE BOOM doesn’t respond or show any signs of life when charging connector is inserted (charging indication LED is not flashing)
- – UE BOOM charges battery only if charging connector is inserted from a specific angle
- – UE BOOM charges battery temporarily if charging connector is wiggled from side to side or up and down
- – Micro-USB port on the UE BOOM feels loose or looks damaged
We offer repair service for Ultimate Ears UE BOOM – Charging Connector Micro-USB Port – Socket replacement. Comes with a 180 day warranty.
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Payment details:
- Click here to purchase this repair service via eBay.
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Procedure:
- After the payment is received, we will contact you and provide the shipping instructions.
- UE BOOM is usually repaired and shipped back in less than 48 hours. Delivery throughout Europe takes around 4 to 8 days and a few days more to other parts of the world.
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Shipping & Handling:
- UE BOOM will be shipped back within 24 hours after it has been repaired (Saturdays, Sundays, and holidays excluded; item will be shipped the next working day).
- The carrier is Posta Slovenije; a tracking number will be provided.
- Please mind that delivery time may vary due to your location, holidays, and weather conditions.
- If you are outside of the European Union, additional customs fees may apply in your country, please check before ordering.
- Product will be properly packaged and secured with bubble-wrap and other cushioning elements to ensure safe shipping and eliminate any damage during transport.
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Warranty & Return policy:
- We provide 180 day warranty on our repairs. Warranty covers repair or replacement of defective products.
- We cannot refund or exchange the products which have been damaged as a result of improper use or improper handling.
- Please feel free to contact us at info@getgui.com if you have any additional questions.
our EU boom is not taking a charge. I believe the microusb port is damaged, tried multiple other plugs and original plug and get nothing. We live in California, USA. what would be cost for repair